Claim Genius: Accelerating the Automotive Insurance Claim Assessment Process

CIO Vendor The massive automotive insurance sector displays immense growth potential with the continual positive disruption of emerging technologies such as artificial intelligence (AI), IoT and blockchain. The industry is fast-tracking it’s business model to include digital-oriented channels in many key areas to meet and exceed customer expectations. Auto insurance companies across the globe are reimagining and implementing a simplified claims process to gain efficiencies through technology.


Relying on outdated manual claims triage processes post-accident needlessly delays a claim settlement by days, weeks, and in some instances months costing the carrier and customer time and money. Some businesses are haemorrhaging valuable resources adhering to such archaic conventional insurance claim operations. Adopting a new way of handling claims through technology is quite the game-changer.

Claim Genius, a global AI insurtech, affords companies to leverage its computer vision AI technology by processing videos and photos in moments to address the aforementioned challenges and facilitates a speedy automotive claims process. The company is headquartered in New Jersey and has offices in India and the US. Carriers can receive instant damage assessment and estimates within a matter of minutes based on uploaded accident photos or videos from the easy-to-use Genius APP, reducing cycle time and expenses by over 50 percent.
“With the Claim Genius technology, we give power to our customers and the consumers. They can take the video or pictures of the vehicle with their smart device and within a few minutes the carrier has accurate intelligence on how to proceed to claim closure,” adds Raj Pofale, Founder and CEO of Claim Genius.

Going the Extra Mile
Incepted in 2017, the company was established with a strong focus on automating the automotive claims assessment process with real-time assessment and repair estimate of the vehicle by harnessing the power of AI with a key differentiator of internal damage assessment. “With our Smart Association approach we are providing an external damage assessment with internal parts recommendations. In short, we are mimicking the human assessment by harnessing the power of our computer vision in a consistent and unbiased manner,” reveals Raj.


Providing the best efforts to the automotive industry for insurance claims. Through our Well built system with AI support


“Claim Genius’s products are strategically built to be completely customizable based on each customer’s need,” informs Raj. He believes the proficiency and professionalism of the team are what puts the customer at ease and ensures complete customer satisfaction. Additionally, the company utilises cutting-edge AI technology to meet and exceed the customer requirements. “Whether the needs is during underwriting, claims or the repair process, our AI is being used to gain efficiencies and increase customer satisfaction,” adds Raj

Gaining a strong foothold in this sector, the company intends to penetrate the commercial vehicle and property damage assessment space in the future.